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Terms & Conditions

Terms of Use

Last updated: March 2020


1. Introduction
Welcome to a website for finding and comparing health clinics in Thailand and to connect users and providers of healthcare, aesthetic, dental and similar services, and other services provided by parties listed on the website (these services are referred to in these Terms of Use as "Services" and the providers of the Services including all individual medical practitioners, hospitals and clinics are referred to as "Providers" and/or "Clinics"). It gives you the opportunity to search for, find and contact medical services provided by Clinics and Providers across the country. and the facilities, services and materials available thereon (the "Website") is owned and operated by Azami Co., Ltd. as ("") a Thai registered company, whose head office is at Mint Workspace 205/21 Thong Lo, Bangkok, Thailand. For the purpose of these terms and conditions "we", "our" and "us" refers to


2. Important Notice is not involved in the provision of any healthcare or medical advice, treatment or diagnosis. Any information provided on the website or in any other form of writing by is intended as a guide only and should not be construed as a substitute for professional medical advice. The website is a service that provides information on Providers and/or Clinics that has been gathered from the Healthcare Provider or the Internet. If you decide to engage a Clinic or Provider to provide Services to you, you do so at your own risk. In this regard, you should note that certain Clinics and/or Providers listed on this Website are located in jurisdictions where insurance is not available or mandatory in respect of the medical services they offer. We would recommend that you undertake your own research into any Clinic and/or Provider listed on the Website and that you should consult with your doctor or primary healthcare provider before engaging any Clinic and/or Provider from this Website. You should be aware that the results of any search you perform on the Website for Clinics and/or Providers should not be construed as an endorsement by of any particular Clinic and/or Provider or constituting any comparative ranking of any Clinic and/or Provider.


3. Services We Do Not Provide
1. is not medical professionals nor do we hold ourselves out to be medical professionals and will not discuss or advise on any issues relating to medical treatment with Clients (defined below) or Clinics and/or Providers.

2. is not involved in any transaction between you and Clinics and/or Providers who use this Website. The responsibility for managing appointments and delivering the relevant services will be solely that of the relevant Clinic and/or Provider.

3. As we cannot control the information provided by any Clinic and/or Provider or information sourced by from the Internet that is made available through this Website, does not guarantee or endorse the authenticity, quality, safety or legality of any Clinic and/or Provider or the services provided or purported to be provided by any Clinic and/or Provider, the accuracy of any listings or any Clinic and/or Provider data we may provide you, or the ability of any Clinics and/or Providers to complete a transaction.


4. Services We Do Provide
1. is a website for individuals seeking to access medical services ("Clients," "Your" or "You") and Clinics and/or Providers situated in the Kingdom of Thailand who want to provide Services. facilitates introductions between Clients and Clinics and/or Providers through the Website and on occasion in person. is not a provider of treatment or medical Services and has no responsibility for managing appointments and/or delivering the Services. 

2. gathers information from various Thai Clinics and Providers about their facilities and services. This information should assist you in making a decision on choosing your preferred Clinic or Provider by conducting your own research into such Clinics or Providers. If you choose a Clinic or Provider to provide Clinical Services, then we will facilitate contact between you and the Clinic or Provider, by providing your information to the Clinic or Provider (the "Website Service") or providing you with the contact information of the Clinic or Provider.

3. You may simply wish to browse through the Website to see what has to offer. If this is the case, then only some of the provisions of these Terms of Use will be applicable to your use of the Website and other provisions will not be relevant.


5. Content Policy
1. You are solely responsible for the content and information you provide to us to be published on the Website through our data entry forms or otherwise. We reserve the right to edit or remove your content if we believe it is untrue or that it may create liability for us.

2. You acknowledge we may publish your reviews of Clinics and/or Providers or the services provided to You by Clinics and/or Providers either on the Website or on associated or linked websites and you consent to the unrestricted publication of such reviews. When posting a review of a Clinic or Provider to you must abide by current review policies which include:

- Review cannot be defamatory
- Review must be family friendly (no profanity, etc.)
- No hearsay. You cannot make a statement about what someone else has said.
- No personal insults
- No reports of criminal activity (these must be reported to the proper authority)
- Commercial information of any kind including email address or phone numbers
- Content not relevant to other potential customers
- Review must use standard email etiquette (not all CAPS, no HTML, etc.)
- We may choose to reject reviews where we cannot contact you by email or phone.


6. Age and Responsibility
You should note that the Website Service is only available to, and may only be used by individuals who are legally entitled to form such contracts under law in the jurisdiction in which they reside. If you are under the age of eighteen, you should not access and or use this Website or the Website Services. By accessing and using this Website, you warrant that you are over the age of eighteen.


7. Data Protection
1. For the purpose of these Terms of Use "Data" means all electronic data or information, including personal data as defined in the Data Protection Acts, 1988 and 2003, and the EU General Data Protection Regulation GDPR 2018 (the "DP Acts") submitted by you onto the Website and transferred by to the Clinic or Provider, the processing of which is necessary to conclude the contract between you and the Clinic or Provider. You recognise and acknowledge that in order to facilitate the provision of Services to you, we will need to provide certain details of your personal information, including any medical information you provide us with, to Clinics or Providers whom you wish to arrange a consultation with. You explicitly consent to the transfer and disclosure of your personal information to such Clinics and/or Providers even where such Clinics and/or Providers are based in Thailand where protections for personal data might not be as strong as those in your home country, under the DP Acts or in the European Union generally. We may also use your contact details, including your phone number and email address, to contact you from time to time to update you as to progress in relation to your consultation with a Clinic or Provider and other matters concerning the Website Services. You consent to us contacting you in this regard.

2. endeavours to protect your privacy and the privacy of others who access the Website and use its facilities. For full details of the manner in which uses cookies, the type of information we collect, how we use it and further details concerning the circumstances upon which we disclose information, please read the Privacy Policy which is hereby incorporated into and forms part of these Terms of Use.

3. operates servers outside of the European Union, therefore, you hereby agree to the transfer of personal data outside the European Union. By using this website, you agree to holding and processing, both electronically and manually, personal data about you (including sensitive personal data as defined in the DP Acts) for the operation, management, security and administration of and complying with applicable laws, regulations and procedures, including transfer of personal data outside the European Union.

4. Communication between you and a Clinic and/or Provider via email may be sent through The content of these emails may be retained by in order to assist clients and clinics in tracking their communication.

5. Communication between you and a Clinic and/or Provider by phone may be routed through The time and date, success or failure and telephone numbers may be stored by, in order to assist you and the Clinic and/or Provider in tracking phone communication between you and the Clinic and/or Provider. An audio recording of the call may also be stored. 

6. By signing up to become a Registered User you agree that we may send you advertisements and/or promotional material by email. If you do not wish us to contact you for marketing purposes, you may notify us by following the "unsubscribe" links on email communications issued by us and/or contacting us directly at +66 83 568 4458.


8. Provision of Information
1. If you wish to arrange a consultation with a Clinic and/or Provider, then you will be asked to provide certain information including details such as your contact details (phone number and email address), age and gender and some medical information to allow us to present your data to Clinics and/or Providers who may be interested in providing Services to you. You warrant and undertake that the information provided by you is up-to-date, accurate in all material respects, not the confidential property of others or in violation of any third party's rights, and is sufficient for us to facilitate the Website Services. Although endeavours at all times to respect your privacy, you should not provide any information that may cause you personal damage if made public.

2. Information sent over the Internet cannot be guaranteed to be completely secure as it is subject to possible interception, loss or alteration. You understand and agree to assume the security risk for any information you provide using the Website. We are not responsible for any information sent over the Internet and will not be liable to you or anyone else for any damages or other loss incurred in connection with any information sent by you to us or to a Clinic and/or Provider, or any information sent by us, a Clinic and/or Provider or any third party to you over the Internet.


9. Suspension/ Termination may at any time, without notice to you, suspend or terminate your access to this Website, or any service forming part of this Website, wholly or partially, for any reason including, without limitation, where you have provided false or misleading information, or you are in breach of these Terms of Use, or if cannot verify or authenticate any information submitted to the Website. is not liable to you or any third party for any suspension or termination of access to this Website.


10. Use of website
1. You agree not to use this Website or any of its facilities and/or services for any purpose that is unlawful or prohibited by these Terms of Use including but not limited to:

(a). Any commercial purpose including but not limited to creating, checking, confirming, updating or amending your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists;

(b). Any purpose that is fraudulent, unlawful or prohibited by these Terms of Use;

(c). Copying, modifying, transmitting, displaying, distributing, performing, reproducing, licensing, publishing, creating derivative works from, transferring or selling any information, software, products and services contained on or forming part of this Website, or otherwise using such content of the Website for resale, redistribution or for any other commercial use whatsoever including but not limited to any other website, surveys, contests or pyramid schemes.

(d). Accessing or using the Website in and from jurisdictions which restricts or prohibits same by local law;

(e). Accessing or using the Website in any manner which could damage, disable, overload, flood, mail bomb, crash or impair the Website or interfere with any other party's use and/or enjoyment of the Website;

(f). Posting or transmitting, whether on a bulletin board, forum or otherwise, to or from the Website any unlawful, harassing, threatening, libellous, defamatory, tortious, obscene, hateful, scandalous, inflammatory, pornographic or profane material, or any other material that could give rise to any civil or criminal liability under law;

(g). Transmitting material which may cause harm to’s or any other party's computer systems, including but not limited to any material which contains viruses, Trojan horses, worms, spyware, adware, time bombs, cancelbots or other computer programming routines or engines that are intended to damage, destroy or otherwise impair a computer's functionality or the operation of the Website;

(h). Harassing, harming or abusing another person, or contacting, advertising, soliciting, selling to any other person without their prior written consent or transmitting or relaying spam, junk email or chain letters;

(i). Accessing data or materials not intended for your use; logging into a server or account which you are not authorised to access; attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation; or impersonating any person or entity, or falsely stating or otherwise misrepresenting their identity or affiliation in any way;

(j). Attempting to gain unauthorised access to the Website, or any computer systems or networks connected to any website, through hacking, password mining or any other means; or

(k). Harvesting or otherwise collecting by any means any programme material or information (including without limitation email address or details of other users) from the Website or monitoring, mirroring or copying any content of the Website without the prior written consent of

2. The pages contained in this Website may contain technical inaccuracies and typographical errors. The information on this Website may be updated from time to time but we do not accept any responsibility for keeping the information in these pages up-to-date, nor any liability for any failure to do so.

3. reserves the right, at its sole discretion, to pursue all of its legal remedies upon breach by you of these Terms of Use, including but not limited to removal of your postings and content from this Website, closing your account and/or restricting your ability to access this Website and use the Website Services.


11. Copyright Notice and Limited Licence
1. The information, content, graphics, text, sounds, images, buttons, trademarks, service marks, get-up, business names, domain names, rights in goodwill, know-how, designs and rights in designs, trade names and logos (whether registered or unregistered) (the "Materials") contained in this Website are protected by copyright, trademark, database right, sui generis right and other intellectual property laws and are also protected under national laws and international treaties. and/or its licensors (as the case may be) retain all right, title, interest in and intellectual property rights to the Materials. Use of third-party materials and trademarks is for description and identification purposes only. Such trademarks are the registered trademarks of their registered owners. asserts absolutely no ownership or other rights with respect to such third-party materials or trademarks.

2. Any other use of the Materials on this Website, including any form of copying or reproduction, modification, distribution, uploading, re-publication, extraction, re-utilisation, incorporation or integration with other Materials or works or re-delivery using framing technology, without the prior permission of is strictly prohibited and is a violation of the proprietary rights of Other than as expressly provided herein, nothing in these Terms of Use should be construed as conferring, by implication or otherwise, any licence or right under any copyright, patent, trademark, database right, sui generis right or other intellectual property or proprietary interest of, its licensors or any third party.

3. You agree to grant a non-exclusive, royalty-free, worldwide, transferable perpetual licence, with the right to sub-licence, reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any Materials and other information, including without limitation ideas contained therein for new or improved services, when you submit to the Website either during the registration process or otherwise, including any information or materials you post to a bulletin board or evaluation forum on the website.


12. Disclaimers
1. This clause limits's legal liability to you for your access to and use of the Website. You should read this clause carefully. You acknowledge that you have agreed to these Terms of Use relying on the disclaimers stated herein and that those disclaimers are an essential basis of this contract.

2. The website is available to all users "as is" and, to the greatest extent permitted by applicable law, the website is made available without any representations or warranties of any kind, either express or implied. makes no representations, warranties or undertakings about the services or materials available on the website, including without limitation, their merchantability, quality or fitness for a particular purpose. All information provided on the website is intended as a guide only and should not be construed as a substitute for professional medical advice and makes no representations, warranties or undertakings as to the accuracy of any information provided on this website. makes no representations, warranties or undertakings that the website, or the server that makes it available, will be free from defects, including, but not limited to viruses or other harmful elements. To the maximum extent permitted by applicable law, accepts no liability for any infection by computer virus, bug, tampering, unauthorised access, intervention, alteration or use, fraud, theft, technical failure, error, omission, interruption, deletion, defect, delay, or any event or occurrence beyond the control of, which corrupts or affects the administration, security, fairness and the integrity or proper conduct of any aspect of the Website. Nor do accept any liability for the results and outcome of treatment provided by clinics or service prividers made available to the client through or its representatives. All use by you of the Website is at your own risk. You assume complete responsibility for, and all risk of loss resulting from, your downloading or using of, or referring to or relying on the facilities, services, materials or products provided on the Website, or any other information obtained from your use of the Website. You agree that, to the maximum extent permitted by applicable law, and providers of telecommunications and network services to will not be liable for damages arising out of your use or your inability to use the Website or its services, and you hereby waive any and all claims with respect thereto, whether based on contract, tort or other grounds. No advice or information, whether oral or written, obtained by you from or its representatives shall be deemed to alter this disclaimer of warranty, or to create any warranty.

3. To the fullest extent permitted by applicable law, assumes no responsibility nor do we grant any warranties, express or implied relating to the operation, safety, condition or service of any Clinic, Provider or any healthcare professional or any doctor or any other person associated with the Clinic and/or Provider that is used by, for or on behalf of, you. is not liable for the acts, errors, omissions, representations, warranties, breaches or negligences of any Clinic and/or Provider or any doctor or any other persons associated with such Clinic and/or Provider or for losses, damages or expenses resulting therefrom.

4. website may contain translations powered by Google and other translation does not warrant the accuracy, reliability or correctness of any information translated by these systems and will not accept liability for loss incurred as a result.
The official text is the original (non-translated) version. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the original version which is the official version.




13. Limitation of Liability
1. To the fullest extent permitted by applicable law, neither nor any of its officers, directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with your use of any facilities, services and the website services offered or transactions entered into through or from this Website, including, for the avoidance of doubt, your transactions with Clinics and/or Providers or medical services facilitated through this Website, including, but not limited to, direct, indirect or consequential losses or damages, loss of data, loss of income, profit or opportunity, loss of, or damage to, property and claims of third parties, even if has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.

2. In no event shall nor any of its officers, directors, employees, affiliates or other representatives be liable for any damages whatsoever resulting from the statements or conduct of any Clinic and/or Provider or third party or the interruption, suspension or termination of the website services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

3. Without limiting the foregoing, under no circumstances shall nor any of its officers, directors, employees, affiliates or other representatives be held liable for any delay or failure in performance of the website or the website services resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including, without limitation, internet failure, computer equipment failures, telecommunication failures, other equipment failures, electrical power failures, strikes, lay-way disputes, riots, interactions, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of god, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

4. does not hold any liability for death or personal injury of its users in any way.


14. Indemnity
You agree to defend, indemnify and keep indemnified and hold and, as applicable, its officers, directors, employees, affiliates or other representatives, harmless against any and all claims, proceedings, actions, costs, including legal costs, charges, expenses, damages, liabilities, losses and demands made by, or liabilities to, any third party resulting from any activities conducted under your account, your use or misuse of this Website, including but not limited to posting content on this Website, entering into transactions with Clinics and/or Providers, contacting others as a result of their postings on this Website, infringing any third party's intellectual property or other rights, or otherwise arising out of your breach or any breach of these terms of use.


15. Links to Third Party Websites
This Website contains links to third-party websites. Your use of third-party websites is subject to the terms and conditions of use contained within each of those websites. Access to any other website through this Website is at your own risk. is not responsible for, nor liable for, the accuracy of any information, data, opinions, statements made on third party websites or the security of any link or communication with those websites. reserves the right to terminate a link to a third party website at any time. The fact that provides a link to a third party website does not mean that endorses, authorises or sponsors that website, nor does it mean that is affiliated with the third party websites, owners or sponsors. provides these links merely as a convenience for those who use this Website.


16. Availability
1. Although endeavours to ensure the Website and its services is available at all times, there may be occasions when access to the Website may be interrupted, e.g. to allow maintenance, upgrades and emergency repairs to take place, or due to a failure of telecommunications links and equipment that are beyond our control. You agree that shall not be liable to you for any loss incurred by you resulting from the modification, suspension or discontinuance of the Website or its services.

2. You have sole responsibility for adequate protection and back-up of any content and data you submit to the Website or through email and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive items.


17. Communication Consent
By registering for an online consultation or interacting with services provided by Azami Consulting Co., Ltd., you agree to our communication policy as outlined below. This section explains how we use your contact information to communicate with you about our services, including appointment scheduling, service updates, and informational content related to cosmetic surgery.

You will receive emails regarding your appointments, treatment updates, health tips, newsletters, and occasional promotional offers that may be of interest to you. Our representatives may contact you directly to discuss your consultation details, provide pre- and post-treatment support, or assist with any inquiries you may have. You may receive automated calls for appointment confirmations, reminders, and instructions necessary for your treatment and care continuity.

Your communication preferences are processed based on your consent, which is obtained in compliance with global privacy and communication regulations, ensuring your rights and data protection are upheld. You have the right to withdraw your consent at any time. To opt-out of receiving specific types of communication or all communications from us, you can opt out by contact our customer service team via email or phone, as provided on our Contact Us page.

We are committed to protecting the privacy and security of your personal information. Communications are conducted through secured channels, and your contact information is stored in compliance with our privacy policy, which outlines how we collect, use, protect, and share your personal data.

Azami Consulting Co., Ltd. reserves the right to modify these communication terms as necessary. Changes will be communicated through updates to this document and, when appropriate, directly via email or another communication method for which you have provided consent. Should you have any questions regarding your communication preferences or need assistance with managing your consent settings, please contact our customer service team. Full contact details are available on our website under the Contact Us section.

18. Changes in These Terms of Use may modify or terminate any services offered through this website from time to time, for any reason and without notice, and without liability to you, any other client or any third party. reserves the right to change the content, presentation, performance, user facilities and/or availability of any part of this Website, including these terms of use at its sole discretion from time to time. You should check these terms of use for any changes each time you access this Website. Your continued use of the Website and/or clicking on the "I accept" button will signify your acceptance of revised terms of use.


19. Jurisdiction and Governing Law

1. This Website is controlled and operated by from Thailand. does not make any representation that the facilities, services, including the website service, and/or materials offered through this Website are appropriate or suitable for use in countries other than Thailand, or that they comply with any legal or regulatory requirements in any other countries. In accessing this Website, you do so at your own risk and on your own initiative, and are responsible for compliance with local laws, to the extent any local laws are applicable. If it is prohibited to make this Website, facilities, services, including the website service, and/or materials offered through this Website or any part of them available in your country, or to you, whether by reason of nationality, residence or otherwise, this website, the facilities, services and/or materials offered through this website or any part of them are not directed at you.

2. These terms of use shall be governed by and construed in accordance with the laws of Thailand and you hereby agree, for the benefit of, and without prejudice to the right of to take proceedings in relation to these terms of use before any court of competent jurisdiction and that courts of Thailand shall have jurisdiction to hear and determine any actions or proceedings that may arise out of or in connection with these terms of use, and for such purposes you irrevocably submit to the jurisdiction of such courts.

3. The language of any dispute resolution procedure or any proceedings under these terms of use will be either in English or in Thai.

20. Refund Policy for Booked Surgical Procedures

1. When a surgical procedure is booked at our partner clinic, a commitment is made to reserve the necessary resources, medical professionals, and facility time for the scheduled procedure. In the event that a client wishes to cancel or reschedule a booked surgery, our clinic must be notified within 21 days prior to the scheduled surgery date to allow for proper adjustments. Notification more than 21 days prior does not guarantee the posibility of a refund.

2. Requests for refunds must be submitted in writing to our customer service department.

Refund requests received within 21 days of the scheduled surgery date will be evaluated on a case-by-case basis.
Refund requests submitted less than 21 days prior to the scheduled surgery date will not be eligible for a refund.
3. Surgical procedures involve careful planning, allocation of resources, coordination among medical professionals, and preparation of the medical facility. The purpose of this policy is to maintain fairness to all parties involved and to account for the commitments made by our agency to both our clients and medical team members.

4. We understand that unexpected situations can arise, leading to the need for cancellation or rescheduling of a booked surgery. While we strive to accommodate our clients' needs, it's essential to uphold the integrity of our scheduling and the commitments made to our medical professionals.

5. Clients seeking to cancel or reschedule a booked surgery should contact our customer service department as soon as possible to discuss their circumstances and explore potential alternatives.

6. Our clinic reserves the right to evaluate refund requests on a case-by-case basis. We are committed to providing understanding and support while adhering to the policies that enable us to deliver the highest quality of care.


21. Miscellaneous
Any waiver of any provision of these terms of use must be in writing and signed by to be valid. Any waiver of any provision hereunder shall not operate as a waiver of any other provision, or a continuing waiver of any provision in the future. Each of the provisions of these terms of use is separate and severable and enforceable accordingly. If at any time, any provision is judged by any court of competent jurisdiction to be void or unenforceable the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Nothing in these terms of use shall constitute, or be deemed to constitute, a partnership between you and, nor shall either party be deemed to be the agent of the other party. These terms of use represent the entire understanding and agreement between you and relating to the use of this website, its facilities and/or services, including the website service, and supersede any and all prior statements, understandings and agreements.

Disclaimer & Safety

Disclaimer is not involved in any healthcare or medical, procedures, advice or diagnosis. All information provided by mail, email, or on the website is intended as a guide only and should not be construed as a substitute for professional medical advice. The website is an agency service only where healthcare providers can offer medical services for purchase by you via 


If you decide to engage a healthcare provider to provide medical services to you, you do so at your own risk. We would recommend that you undertake your own research into any healthcare provider listed on the website and/or in any communication from and you should consult with your doctor or primary healthcare provider before engaging any healthcare provider from this website.

Complications such as wound separation, infection, delayed healing and other complications are real complications that you need to consider before having any kind of surgery. No doctor or hospital can promise complication or risk free surgery or treatments.

Contract, treatment, payment and advice, is made in agreement between the client and the medical facility I question. Azami Medical holds no responsibility regarding billing, nor treatment results. is an auxiliary service that provides options and agent service only, has no direct or indirect association with the treatment outcome or results.

Please be sure that you have read and understood the Terms and Conditions before using this website.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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